@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Noto+Sans+Arabic:wght@400;500;600&display=swap";:root{--ink:#171b17;--muted:#72766e;--paper:#f5f3ed;--panel:#fff;--line:#e4e1d8;--green:#167653;--green-soft:#e9f4ee;--orange:#c36a2d;--violet:#7257d8}*{box-sizing:border-box}body{background:var(--paper);color:var(--ink);margin:0;font-family:DM Sans,Noto Sans Arabic,sans-serif}.app-shell{grid-template-columns:218px 1fr;min-height:100vh;display:grid}.sidebar{color:#d9ddd7;background:#1c211d;flex-direction:column;padding:25px 14px 16px;display:flex}.brand{align-items:center;gap:11px;padding:0 10px 28px;display:flex}.brand-mark{color:#191c19;background:#f4c447;border-radius:10px;place-items:center;width:35px;height:35px;font-size:20px;font-weight:800;display:grid}.brand span,.brand strong{display:block}.brand strong{font-size:18px}.brand span{letter-spacing:2px;color:#aeb5ae;font-size:10px}.nav-item{color:#aeb5ae;border-radius:8px;align-items:center;gap:11px;height:42px;margin:2px 0;padding:0 12px;font-size:13px;text-decoration:none;display:flex}.nav-item.active{color:#fff;background:#303731}.nav-item b{color:#222;background:#f4c447;border-radius:12px;margin-left:auto;padding:2px 7px;font-size:10px}.sidebar-bottom{margin-top:auto}.agent-card{border-top:1px solid #343a35;align-items:center;gap:9px;margin-top:12px;padding:17px 6px 0;display:flex}.agent-card div:nth-child(2){flex:1}.agent-card span,.agent-card strong{font-size:11px;display:block}.agent-card span{color:#858c85}.avatar{background:#e7e1d1;border-radius:12px;flex:none;place-items:center;width:38px;height:38px;font-size:11px;font-weight:700;display:grid;position:relative}.avatar.dark{color:#fff;background:#3c443d}.avatar small{color:#fff;background:#27a466;border:2px solid 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var(--line);background:#fff;border-radius:13px;grid-template-columns:repeat(4,1fr);margin:0 30px 18px;display:grid}.metric-strip article{border-right:1px solid var(--line);padding:17px 20px}.metric-strip article:last-child{border:0}.metric-strip em,.metric-strip span,.metric-strip strong{display:block}.metric-strip span{color:var(--muted);font-size:11px}.metric-strip strong{margin:4px 0;font-size:23px}.metric-strip em{color:var(--green);font-size:9px;font-style:normal}.metric-strip em.warn{color:var(--orange)}.workspace{border:1px solid var(--line);background:#fff;border-radius:14px;grid-template-columns:310px minmax(410px,1fr) 265px;height:calc(100vh - 203px);margin:0 30px 26px;display:grid;overflow:hidden}.chat-panel,.conversation-list{border-right:1px solid var(--line);min-width:0}.chat-head,.panel-head{border-bottom:1px solid var(--line);align-items:center;height:68px;padding:14px 17px;display:flex}.panel-head{justify-content:space-between}.chat-head h2,.panel-head 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